Policy
Privacy
Last updated June 2026
A note up front, because we'd rather be exact than impressive: FREQ is a portfolio concept, not a live shop — nothing is for sale, no payment is taken, and nothing ships. There's also no server to send your data to. This site runs entirely in your browser against a simulated backend, so the only thing it ever stores is a cart, kept on your own machine. Below is how that works today, and how we'd handle your data if FREQ were a real brand — written plainly, the way a privacy policy ought to be.
What this demo actually collects
Almost nothing. There is no account, no login, no analytics, no advertising pixels, and no third-party trackers. We do not see what you click, where you came from, or where you go next — there is no "we" on the receiving end, because there is no server.
Anything that looks like a backend here — adding to cart, applying a code, placing a faux order — is a mock running inside your browser. Requests resolve locally after a short, deliberate delay so the experience feels real. None of it leaves your device.
Local storage and cookies
Your cart persists in your browser's localStorage so it survives a refresh or a return visit. That's the one piece of state we keep, and it stays on your machine — we can't read it.
To clear it, empty your cart, clear this site's storage in your browser settings, or open the page in a private window. We set no advertising or cross-site cookies. The only data stored is what you'd expect:
- Cart contents — items, quantities, and any applied promo code (LISTEN, SIGNAL, FIRSTPLAY)
- Your selected shipping method and theme preference (dark or light)
- A simulated order record after a faux checkout, so the confirmation page can render
How we'd use your data if FREQ were real
If this were a live store, we'd collect only what an order requires — name, delivery address, email, and payment details handled by a PCI-compliant processor we'd never store card numbers ourselves. We'd use it to fulfil and insure your shipment, manage your 30-day home audition, honour the warranty, and send transactional email about that order.
We wouldn't sell your data, rent it, or feed it to ad networks. Marketing would be opt-in and one-click out. We'd keep records only as long as warranty and tax obligations require — three years on transducers and electronics, two on batteries, longer where the law says so — then delete them.
Your rights
Right now there's little to exercise rights over: the only data that exists is the cart on your own device, and you control it directly. Clear your browser storage and it's gone — completely, with nothing retained elsewhere.
Under a real FREQ, you'd have the rights a good policy guarantees: to see the data we hold, correct it, export it, restrict its use, and have it erased. We'd answer those requests promptly and at no cost, and we'd never make you jump through hoops to leave.
Contact
Because this is a demonstration, there's no support desk behind it and no inbox monitoring your order — questions here are about the work, not a purchase. A real FREQ Acoustic Labs would publish a named privacy contact and respond within a few business days.
If you're reviewing this as a portfolio piece and want to talk through how the cart, the simulated backend, or this policy were built, reach out to the address listed alongside the project. Hear the whole signal.
FREQ is a portfolio concept piece. No products are for sale and no policy here is a binding commercial agreement.